Telecare & Mobile Response Team

A home & personal alarm service which, in the event of an emergency will contact a 24 hour control centre who can arrange assistance for you from our Mobile response Team, designated family/ friends/ Carers or emergency services.

The service is active 24 hours a day, 365 days a year.

We may also provide additional sensors/ alarms as needed to support safety at home.

There is a charge for this service.

Who can refer to the service?

Anyone can refer for a Telecare assessment ( adult and children)

Referral criteria/Exclusion criteria

Who will people be seen by?

The Telecare package will be installed by Care & Repair.

If required Mobile Response Team will attend when alarm activated.

If more appropriate, Ambulance service may be contacted.

What can people expect from the service?

The security of knowing that someone is on had 24 hours a day, 365 days a year and can play an important part in helping independence at home.

The telecare packages are individually assessed to meet individual needs and can be added to if needs change

Who does the service signpost/refer to?

May refer on to any Professional involved in Patients Care.

If no-one involved may refer to services via Common Access Point.

Contact details

Common Access point on 01656 642279

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  • Local and national support organisations

    Organisation Contact number Website
    Age Cymru 08000 223 444 Age Cymru
    Ageing Well in Wales 02920 445030 Ageing Well in Wales
    Alzheimers Society 0300 222 1122 Alzheimers Society
    Age connects morgannwg 01443 490650 Age connects morgannwg
    Older people’s commisioner for Wales 08442 640670 Older people's commisioner for Wales
    Welsh Local Government Association 029 2046 8600 Welsh Local Government Association
    Bridgend County Care and Repair 01656 646755 Bridgend County Care and Repair
    Bridges into Work 2 01656 815317
    Communities First Bridgend 01656 642605 Communities First Bridgend
    Careers Wales 0800 028 4844 Careers Wales
    Adult Community Learning 01656 642729
    BAVO 01656 810400 BAVO
    Local Community Coordinators 07815 579082 Local Community Coordinators