Accessibillity

We are working to ensure our website is accessible to as many people as possible, regardless of technology or ability.

Accessibility features

Plain English

We try to write in plain English and avoid jargon where possible. If you don’t understand something, please let us know.

Heading structures

The site uses simple heading structures which should make it easier to navigate, especially for people with screen readers.

Web standards

We try our best to comply with code standards such as those relating to CSS and HTML, and W3C WAI guidelines (External link – Opens in a new tab or window).

Links

To notify screen reader users, we’re currently adding icons to all our document links which open in a new window or to other websites. The icon also has hidden content for screen readers which state that links open in new windows and if they link to different websites.

Forms

The embedded forms used on this website are fully accessible to screen readers.

Documents

We try to make our documents as accessible as possible, but sometimes this can’t be done. If you need a document in a different format, please contact us and we will do our best to provide it.

The following applies to desktop and laptop computers, but not tablets or mobiles.

PDF documents: most computers will show these automatically. If you need the software, you can download the free PDF reader from the Adobe website (External link – Opens in a new tab or window).

Multimedia content

Our website’s videos are embedded via the website YouTube. Due to this, some accessibility features may not be available, which is beyond our control. Visit the YouTube help pages (External link – Opens in a new tab or window)for information on accessing videos with screen readers.

Embedded content

Our website uses content embedded from other websites. This may reduce accessibility when trying to access content directly via keyboards or screen reader technology. If this issue affects you, please contact us so that we can help where possible, and fix any problems.

Latest article

International day of the Older Person

30 Sep, 2019

Read International day of the Older Person >>

  • Local and national support organisations

    Organisation Contact number Website
    Age Cymru 08000 223 444 Age Cymru
    Ageing Well in Wales 02920 445030 Ageing Well in Wales
    Alzheimers Society 0300 222 1122 Alzheimers Society
    Age connects morgannwg 01443 490650 Age connects morgannwg
    Older people’s commisioner for Wales 08442 640670 Older people's commisioner for Wales
    Welsh Local Government Association 029 2046 8600 Welsh Local Government Association
    Bridgend County Care and Repair 01656 646755 Bridgend County Care and Repair
    Bridges into Work 2 01656 815317
    Communities First Bridgend 01656 642605 Communities First Bridgend
    Careers Wales 0800 028 4844 Careers Wales
    Adult Community Learning 01656 642729
    BAVO 01656 810400 BAVO
    Local Community Coordinators 07815 579082 Local Community Coordinators