Local Community Co-ordinators – Alma’s story

1 Feb, 2017

Alma suffers from declining physical health and was increasingly isolated, leading to feelings of depression. She had experienced falls and had been referred to the day hospital as well as the local day centre for older people.

Alma was a sociable lady who felt that the day centre was not right for her at this time despite her poor health.  Alma’s GP referred her to the Local Community Coordinator for the Llynfi Valley.

The LCC met with Alma and discussed what was important to her, what her interests were and what a good life would look like for her now.  Alma felt lonely and guilty for depending on her sister so much.

The LCC referred Alma to the local befriender service and a volunteer supported Alma to get out a few times a week.  The LCC also helped Alma contact the landlord to install some extra hand rails to reduce the risk of falls at home. The LCC got to know Alma and went on to introduce to her to two other ladies who were in a similar situation which she became friends with.

Alma currently attends a Wellbeing through creativity group and has made many new friends. She describes her life as ‘busy’ and the Tuesday wellbeing group became a lifeline of companionship and learning new crafts. Alma was also introduced and enjoyed the local Strictly Cinema group. The next plan is to attend a local senior citizen evening club with some of the members Alma has met at the Wellbeing group. Alma talks here about her early experience of meeting her Local Community Co-ordinator, Laura.


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  • Local and national support organisations

    Organisation Contact number Website
    Age Cymru 08000 223 444 Age Cymru
    Ageing Well in Wales 02920 445030 Ageing Well in Wales
    Alzheimers Society 0300 222 1122 Alzheimers Society
    Age connects morgannwg 01443 490650 Age connects morgannwg
    Older people’s commisioner for Wales 08442 640670 Older people's commisioner for Wales
    Welsh Local Government Association 029 2046 8600 Welsh Local Government Association
    Bridgend County Care and Repair 01656 646755 Bridgend County Care and Repair
    Bridges into Work 2 01656 815317
    Communities First Bridgend 01656 642605 Communities First Bridgend
    Careers Wales 0800 028 4844 Careers Wales
    Adult Community Learning 01656 642729
    BAVO 01656 810400 BAVO
    Local Community Coordinators 07815 579082 Local Community Coordinators